Overview

In this blog, you will learn how to activate and use SAP Joule for Consulting(J4C). This will help your consultants in accelerating cloud transformations, enabling consultants to increase productivity with fast and reliable answers grounded in exclusive content, minimize rework with expert-level guidance that improves every design decision, and deliver more operational efficiency by ensuring projects align with best practices. Complemented by a fine-tuned model trained on 250 million lines of ABAP and 30 million lines of CDS code, it explains ABAP code purpose, logic, and structure in detail.

Current Position – What is the challenge?

• Information on SAP is spread across multiple areas, and finding the most reliable and accurate documents

• How can we make use of new Generative AI to support SAP consultants with day-to-day tasks
• Support SAP developers with logic and structure in detail when working with ABAP code
• Subsequently, for consultants, they are time-bound and may need step-by-step support or experts validating design decisions, which can lead to delays due to a lack of guidance

Destination – What is the outcome?

• Accelerate project delivery and time to value – Minimize consulting time spent by providing quick access to relevant SAP content
• Enhance consultant efficiency, boosting project margins and firm capacity – Optimize information retrieval
• Simplify understanding of code purpose, logic, and structure – Leading to enhanced overall corporate execution through better processes
• Upskill junior/senior consultants with always up-to-date expert guidance grounded on SAP-exclusive knowledge

How You Get There – What is the solution?

If you are the SAP Business Technology Platform administrator, you may activate the Joule for Consulting services once and grant access to your organization’s consultants.

SAP Joule for Consultants uses SAP’s knowledge base to provide concise, accurate responses with source references for deeper insights. It also allows users to ask interactive questions and receive answers from Joule.

Industries : All Industries

Pre-requisites:

• SAP AI Unit SKU (8019164) should be purchased. You should have signed the T&Cs with your Account Executive(AE).

• Global BTP Account
• Identity Management Provider
• Joule Entitlements (DAS-Application) and relevant Quota
• SAP Consulting Capabilities Entitlements and relevant Quota

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In case you want to refer to other blogs posted in the same series, the details and links are listed below

• SAP Business AI Overview SAP Business AI – Overview for all !!! (Includes information on Joule Supported Data Centers, Different scenarios during Joule setup, etc..)

• Joule Unified setup Joule – Unified Setup: Bridging Simplicity and Performance (Demo Video to understand the Unified Setup, Joule basics & architecture, how to set up Joule, etc…)

• Activating Joule for S4 Private Joule for SAP S/4HANA Cloud Private Edition – A Comprehensive Setup Guide

• Activating Joule for S4 Public Joule for SAP S/4HANA Cloud Public Edition – Setup Guide

• Digital Supply Chain Joule for SAP Integrated Business Planning (SAP IBP) – Setup Guide

• Analytical Insights Analytical Insights in Joule – Setup Guide

• Integrated Product Development Integrated Product Development in Joule – Setup Guide

• Joule – Getting Started with Document Grounding – setup guide
• Activate Joule with SAP Build Work Zone and SAP Mobile Start

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Architecture Diagram:

Image 0

We recommend using an existing SAP Cloud Identity Services, and if you are new to SAP Cloud Identity Services, or are not aware of existing services, please refer to our SAP Discovery Center Mission – Get Started with SAP BTP – Cloud Identity Service Provider (SAP IdP) .

Important: If you have multiple SAP BTP Global Accounts, we recommend picking the one Global Account that can be used for all Joule activated for Joule for Business, Joule for Consultants, Joule for Developers, etc, ideally an account with CPEA/BTPEA licenses tagged.

Once the above SAP AI Units are purchased, you should be able to see the entitlements below in your SAP BTP Global Accounts:

• Joule Entitlements (DAS-Application)
• SAP Consulting Capabilities Entitlements

In order to activate the services, we will need administrative access to the following:

• SAP Business Technology Platform – Global Administrator
• SAP Cloud Identity Services – Administrator
• SAP for Me access with Cloud Administrator Role

Enable SAP Joule for Consultants in your SAP BTP Account

Enabling SAP Joule for Consultants in your BTP global account involves checking service entitlements, configuring trust with IAS, creating and verifying service instances, launching the Joule Booster, activating the service via SAP for Me, managing user access in IAS, and finally launching the SAP Joule UI. 
 Once set up, it provides powerful AI-driven tools to boost consulting efficiency.

Image 1

To get started, follow these step-by-step instructions to activate SAP Joule for Consultants service in your global SAP BTP account.

Step1: Check Service Entitlement in BTP Cockpit

As part of the activation process for SAP Joule for Consulting capabilities, the setup should be done in a standalone/dedicated subaccount independent of Joule for Business, e.g., Joule with SAP SuccessFactors or Joule with SAP S/4HANA Cloud, etc…

Check Service Entitlement

To validate the service entitlements, you can log in to your SAP BTP Global Account, navigate to Entitlements, and then click on Service Assignments.

• Look for Joule
• Look for SAP Consulting Capablities

Image 2

If both the above services are found, we are good to get started.

Note: SAP Joule for Consulting services is currently supported only in EU10 and EU11 Data Centers, and for Joule supported Data Centers, you can click here.

In case the Entitlements are not found in your SAP BTP Global Account, and if the order is processed, it could be that you have Multiple SAP BTP Global Accounts, and the license could have been assigned to the other account. Please reach the SAP BTP CSM or AE for support.

Step 2: Create Subaccount

We are now going to create a new SAP BTP subaccount dedicated to SAP Joule Consulting services. Remember that J4C is only supported in EU10 and EU11 in the current release.

Navigate to your SAP BTP Global Account with Global Admin authorization. In the Account Explorer page, click on Create and select Subaccount. Enter the following details and click on Create.

• Display Name : As per your choice
• Region : EU10 or EU11
• Subdomain : The URL(domain) to access Joule for Consulting. Note: This cannot be changed once the subaccount is created.

Image 3

Configure Trust with SAP Cloud Identity Services

By now, we understand that you have selected your SAP Cloud Identity Services for SAP Joule for Consulting services. To configure it,

• Expand the Security → click on Trust Configuration
• Click on Establish Trust and select the appropriate SAP Cloud Identity Services tenant and click on Next

Image 4

Follow the onscreen instructions; no changes are required. You can click on Next

Image 5

Image 6

Review and verify the details of trust configurations and click on Finish

Image 7

Add the Entitlements to your SAP BTP Subaccount

To activate the services, we will be adding the required services to the subaccount that we have. Within the SAP BTP Subaccount, click on Entitlements -> click on Edit -> click on Add Service Plans.

In the new pop-up window, search for SAP Joule Consulting Capabilities -> select the service “standard-ga(Application)”. Similarly, search for Joule, add the service “foundation(Application)”, and click on “Add 2 Service Plans”.

Image 8

Ensure you Save the settings.

Step 3: Create a Service Instance

We will now be activating the SAP Joule Consulting Capability services in your SAP BTP Subaccount.

Navigate to Instances and Subscriptions

“Create” and choose SAP Joule Consulting Capability as the service

Image 9

Follow the on-screen instructions, no changes are required, and click on Create

Image 10

Wait for the instance to be successfully created

Image 11

Repeat the steps for SAP Joule  

• Click Create and choose service Joule and plan foundation 

• Follow the prompts and deploy the instance  

• Wait for the instance to be successfully created  

Create a Cloud Foundry instance and a space  

• Goto Overview, click Enable Cloud Foundry and follow the steps 

• Click Create Space and follow the steps 

Verify Instance Creation and Confirm System Landscape    

• Go to System Landscape > Systems 

• Ensure that SAP Consulting Capability is now displayed.    

Image 12

This completes the pre-requisites setup process, and we are now good to execute the Joule Booster.

Step 4: Launch Joule Booster

We shall now execute the Joule Booster to activate the services required to enable the Joule for Consulting services. FYI, the booster is an automated process that enables the required services.

In your global account, click on Boosters, search for Joule and then click on Start to launch the Joule Booster

Image 13

Select the SAP BTP Subaccount that you have created. In our case, it is Release Test Consulting and click on Next.

Image 14

From the drop down list, select the service SAP Consulting Capablity and click on Next

Image 15

In this screen you will have an option to select Production or test. We recommend selecting Production as you will need only one setup for your organization, and J4C does not offer any customization in the current release. Please select Production and click on Next.

Image 16

To support the improvement of Joule, the customer, as the data controller, retains full access to their data and may request its retrieval or deletion at any time. Please tick the box to confirm and click on Next.

Image 17

Validate your selections and click on Finish.

Image 18

The Joule booster will start the automation, and you can see the progress here. The process may take around 5-8 minutes at time.

Image 19

Once the process is completed, you should be able to see a success message as shown below.

Image 20

This completes the Booster setup process.

Role Assignment 

• Open Security > Role Collections 

• Create a role collection 

• Assign the role end_user from the application das-application!b188376 

• Create a user group with name SAP_JOULE_PREMIUM_CONSULTANT 

Post Joule Booster Checks

Once the Joule booster has been executed successfully, you should be able to see a new Formation created in your BTP Global Account. To check this, please click on System Landscape -> click on Formations and look for the formation with a “joule”-subaccountname listed. You should be able to see a similar formation as shown below.

Image 21

The above formation represents the Joule, SAP Cloud Identity Services, and SAP Consulting Capability grouped together to support the setup and user access.

Step 5: Access SAP for Me and Request Activation  

NOTE: Please contact your designated SAP technical representative to support the activation of SAP Joule for Consultants, as this step must currently be completed manually.

To activate SAP Joule for Consultants via SAP for Me, the Customer Business Configuration (CBC) step involves creating a ServiceNow ticket, which is executed by the CBC team.

• Go to SAP for Me > Portfolio & Products > Business AI  
• Request activation of SAP Joule for Consultants   

Admins should anticipate some processing time while the CBC team completes the request

• Once the ticket is processed, go to IAS  

Image 22

Image 23

Open IAS and Manage User Group   

• Open IAS 
• Navigate to Users & Authorizations and open Groups.  

Image 24

Search for the SAP_JOULE_PREMIUM_CONSULTANT

Image 25

Add the users who should have access to SAP Joule for Consultants 

Image 26

Step 6: Launch SAP Joule for Consultants   

Go back to BTP, select your Joule instance     

Image 27

Login using your IAS with your credentials  

Image 28

The screen should be displayed as below: The service is up and running.   

Image 29

Once logged in, append /joule to the URL and press Enter   

You should see the SAP Joule for Consultants UI load successfully  

Image 30

Now that your SAP Joule for Consultants is fully set up, enjoy smoother workflows, smarter decisions, and more time to focus on what truly matters: delivering exceptional value to your clients.
 For any support or questions, please reach out to your SAP representative who will be happy to assist you.

 OverviewIn this blog, you will learn how to activate and use SAP Joule for Consulting(J4C). This will help your consultants in accelerating cloud transformations, enabling consultants to increase productivity with fast and reliable answers grounded in exclusive content, minimize rework with expert-level guidance that improves every design decision, and deliver more operational efficiency by ensuring projects align with best practices. Complemented by a fine-tuned model trained on 250 million lines of ABAP and 30 million lines of CDS code, it explains ABAP code purpose, logic, and structure in detail. Current Position – What is the challenge?Information on SAP is spread across multiple areas, and finding the most reliable and accurate documentsHow can we make use of new Generative AI to support SAP consultants with day-to-day tasksSupport SAP developers with logic and structure in detail when working with ABAP codeSubsequently, for consultants, they are time-bound and may need step-by-step support or experts validating design decisions, which can lead to delays due to a lack of guidanceDestination – What is the outcome?Accelerate project delivery and time to value – Minimize consulting time spent by providing quick access to relevant SAP contentEnhance consultant efficiency, boosting project margins and firm capacity – Optimize information retrievalSimplify understanding of code purpose, logic, and structure – Leading to enhanced overall corporate execution through better processesUpskill junior/senior consultants with always up-to-date expert guidance grounded on SAP-exclusive knowledgeHow You Get There – What is the solution?If you are the SAP Business Technology Platform administrator, you may activate the Joule for Consulting services once and grant access to your organization’s consultants.SAP Joule for Consultants uses SAP’s knowledge base to provide concise, accurate responses with source references for deeper insights. It also allows users to ask interactive questions and receive answers from Joule.Industries : All IndustriesPre-requisites:SAP AI Unit SKU (8019164) should be purchased. You should have signed the T&Cs with your Account Executive(AE).Global BTP AccountIdentity Management ProviderJoule Entitlements (DAS-Application) and relevant QuotaSAP Consulting Capabilities Entitlements and relevant Quota———————————————————————————————————————————————————————-In case you want to refer to other blogs posted in the same series, the details and links are listed belowSAP Business AI Overview SAP Business AI – Overview for all !!! (Includes information on Joule Supported Data Centers, Different scenarios during Joule setup, etc..)Joule Unified setup Joule – Unified Setup: Bridging Simplicity and Performance (Demo Video to understand the Unified Setup, Joule basics & architecture, how to set up Joule, etc…) Activating Joule for S4 Private Joule for SAP S/4HANA Cloud Private Edition – A Comprehensive Setup GuideActivating Joule for S4 Public Joule for SAP S/4HANA Cloud Public Edition – Setup GuideDigital Supply Chain Joule for SAP Integrated Business Planning (SAP IBP) – Setup GuideAnalytical Insights Analytical Insights in Joule – Setup GuideIntegrated Product Development Integrated Product Development in Joule – Setup GuideJoule – Getting Started with Document Grounding – setup guideActivate Joule with SAP Build Work Zone and SAP Mobile Start———————————————————————————————————————————————————————-Architecture Diagram:Image 0We recommend using an existing SAP Cloud Identity Services, and if you are new to SAP Cloud Identity Services, or are not aware of existing services, please refer to our SAP Discovery Center Mission – Get Started with SAP BTP – Cloud Identity Service Provider (SAP IdP) .Important: If you have multiple SAP BTP Global Accounts, we recommend picking the one Global Account that can be used for all Joule activated for Joule for Business, Joule for Consultants, Joule for Developers, etc, ideally an account with CPEA/BTPEA licenses tagged.Once the above SAP AI Units are purchased, you should be able to see the entitlements below in your SAP BTP Global Accounts:Joule Entitlements (DAS-Application)SAP Consulting Capabilities EntitlementsIn order to activate the services, we will need administrative access to the following:SAP Business Technology Platform – Global AdministratorSAP Cloud Identity Services – AdministratorSAP for Me access with Cloud Administrator RoleEnable SAP Joule for Consultants in your SAP BTP AccountEnabling SAP Joule for Consultants in your BTP global account involves checking service entitlements, configuring trust with IAS, creating and verifying service instances, launching the Joule Booster, activating the service via SAP for Me, managing user access in IAS, and finally launching the SAP Joule UI.   Once set up, it provides powerful AI-driven tools to boost consulting efficiency.Image 1To get started, follow these step-by-step instructions to activate SAP Joule for Consultants service in your global SAP BTP account.Step1: Check Service Entitlement in BTP CockpitAs part of the activation process for SAP Joule for Consulting capabilities, the setup should be done in a standalone/dedicated subaccount independent of Joule for Business, e.g., Joule with SAP SuccessFactors or Joule with SAP S/4HANA Cloud, etc…Check Service EntitlementTo validate the service entitlements, you can log in to your SAP BTP Global Account, navigate to Entitlements, and then click on Service Assignments.Look for JouleLook for SAP Consulting CapablitiesImage 2If both the above services are found, we are good to get started.Note: SAP Joule for Consulting services is currently supported only in EU10 and EU11 Data Centers, and for Joule supported Data Centers, you can click here.In case the Entitlements are not found in your SAP BTP Global Account, and if the order is processed, it could be that you have Multiple SAP BTP Global Accounts, and the license could have been assigned to the other account. Please reach the SAP BTP CSM or AE for support.Step 2: Create SubaccountWe are now going to create a new SAP BTP subaccount dedicated to SAP Joule Consulting services. Remember that J4C is only supported in EU10 and EU11 in the current release.Navigate to your SAP BTP Global Account with Global Admin authorization. In the Account Explorer page, click on Create and select Subaccount. Enter the following details and click on Create.Display Name : As per your choiceRegion : EU10 or EU11Subdomain : The URL(domain) to access Joule for Consulting. Note: This cannot be changed once the subaccount is created.Image 3Configure Trust with SAP Cloud Identity ServicesBy now, we understand that you have selected your SAP Cloud Identity Services for SAP Joule for Consulting services. To configure it,Expand the Security → click on Trust ConfigurationClick on Establish Trust and select the appropriate SAP Cloud Identity Services tenant and click on NextImage 4Follow the onscreen instructions; no changes are required. You can click on NextImage 5Image 6Review and verify the details of trust configurations and click on FinishImage 7Add the Entitlements to your SAP BTP SubaccountTo activate the services, we will be adding the required services to the subaccount that we have. Within the SAP BTP Subaccount, click on Entitlements -> click on Edit -> click on Add Service Plans.In the new pop-up window, search for SAP Joule Consulting Capabilities -> select the service “standard-ga(Application)”. Similarly, search for Joule, add the service “foundation(Application)”, and click on “Add 2 Service Plans”.Image 8Ensure you Save the settings.Step 3: Create a Service InstanceWe will now be activating the SAP Joule Consulting Capability services in your SAP BTP Subaccount.Navigate to Instances and Subscriptions“Create” and choose SAP Joule Consulting Capability as the serviceImage 9Follow the on-screen instructions, no changes are required, and click on CreateImage 10Wait for the instance to be successfully createdImage 11Repeat the steps for SAP Joule  Click Create and choose service Joule and plan foundation Follow the prompts and deploy the instance  Wait for the instance to be successfully created   Create a Cloud Foundry instance and a space  Goto Overview, click Enable Cloud Foundry and follow the steps Click Create Space and follow the steps  Verify Instance Creation and Confirm System Landscape    Go to System Landscape > Systems Ensure that SAP Consulting Capability is now displayed.     Image 12This completes the pre-requisites setup process, and we are now good to execute the Joule Booster.Step 4: Launch Joule BoosterWe shall now execute the Joule Booster to activate the services required to enable the Joule for Consulting services. FYI, the booster is an automated process that enables the required services.In your global account, click on Boosters, search for Joule and then click on Start to launch the Joule BoosterImage 13Select the SAP BTP Subaccount that you have created. In our case, it is Release Test Consulting and click on Next.Image 14From the drop down list, select the service SAP Consulting Capablity and click on NextImage 15In this screen you will have an option to select Production or test. We recommend selecting Production as you will need only one setup for your organization, and J4C does not offer any customization in the current release. Please select Production and click on Next.Image 16To support the improvement of Joule, the customer, as the data controller, retains full access to their data and may request its retrieval or deletion at any time. Please tick the box to confirm and click on Next.Image 17Validate your selections and click on Finish.Image 18The Joule booster will start the automation, and you can see the progress here. The process may take around 5-8 minutes at time.Image 19Once the process is completed, you should be able to see a success message as shown below.Image 20This completes the Booster setup process.Role Assignment Open Security > Role Collections Create a role collection Assign the role end_user from the application das-application!b188376 Create a user group with name SAP_JOULE_PREMIUM_CONSULTANT Post Joule Booster ChecksOnce the Joule booster has been executed successfully, you should be able to see a new Formation created in your BTP Global Account. To check this, please click on System Landscape -> click on Formations and look for the formation with a “joule”-subaccountname listed. You should be able to see a similar formation as shown below.Image 21The above formation represents the Joule, SAP Cloud Identity Services, and SAP Consulting Capability grouped together to support the setup and user access.Step 5: Access SAP for Me and Request Activation  NOTE: Please contact your designated SAP technical representative to support the activation of SAP Joule for Consultants, as this step must currently be completed manually.To activate SAP Joule for Consultants via SAP for Me, the Customer Business Configuration (CBC) step involves creating a ServiceNow ticket, which is executed by the CBC team. Go to SAP for Me > Portfolio & Products > Business AI  Request activation of SAP Joule for Consultants   Admins should anticipate some processing time while the CBC team completes the requestOnce the ticket is processed, go to IAS  Image 22Image 23Open IAS and Manage User Group   Open IAS Navigate to Users & Authorizations and open Groups.  Image 24Search for the SAP_JOULE_PREMIUM_CONSULTANTImage 25Add the users who should have access to SAP Joule for Consultants Image 26Step 6: Launch SAP Joule for Consultants   Go back to BTP, select your Joule instance     Image 27Login using your IAS with your credentials  Image 28The screen should be displayed as below: The service is up and running.   Image 29Once logged in, append /joule to the URL and press Enter   You should see the SAP Joule for Consultants UI load successfully  Image 30Now that your SAP Joule for Consultants is fully set up, enjoy smoother workflows, smarter decisions, and more time to focus on what truly matters: delivering exceptional value to your clients.  For any support or questions, please reach out to your SAP representative who will be happy to assist you. Read More Technology Blog Posts by SAP articles 

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