How I built a hybrid support bot: embeddings, an MLP, and four guards against a confident mistake.

Byali

Sep 30, 2026 #python

How I built a hybrid support bot: embeddings, an MLP, and four guards against a confident mistake.

A customer asks what their checking account balance is. The classifier answers bill_balance at 100.0% softmax confidence. An energy score…

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How I built a hybrid support bot: embeddings, an MLP, and four guards against a confident mistake. A customer asks what their checking account balance is. The classifier answers bill_balance at 100.0% softmax confidence. An energy score…Continue reading on Medium » Read More Python on Medium

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How I built a hybrid support bot: embeddings, an MLP, and four guards against a confident mistake.

Byali

By ali

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