On March 23-26, SAP hosted an ALM Summit in Philadelphia, PA for customers, business partners and SAP employees at the beautiful Newtown Square Offices. A colleague of mine and I had the opportunity to attend. The three-day conference had a great turnout — there were 207 people registered for the event. (We were told that this was a new record and the first conference of its kind since 2022.) Our business partners sponsored the event food and nightly activities. (I wish a big ‘thank you’ to our sponsors partners!)
During the different days of the conference, there were multiple tracks people could choose to attend. The tracks accommodated the various attendee levels: new customers who have not yet begun their Cloud ALM conversion, current users who are using portions of Cloud ALM (mainly Operations) and others who are fully adopting the service. The first day had mainly sessions where everyone came together, but day 2 broke out into three tracks: Operations, Implementation and Service sessions and day 3 broke out, again, into three tracks: Operations and Implementation as well as a third option of cross track sessions.
Various sessions dealing with “where to start“ on Cloud ALM, availability of fully equipped Operations use cases (move now!), the current and future state of Implementation use cases, Clean Core initiative to ease upgrade processes, explanations of SAP Best Practice/SAP Activate Methodology integration to take advantage of tasks/test cases/etc compiled by SAP which save them substantial effort in implementing/utilizing Cloud ALM functionality, Readiness Check report functionality, the Cloud ALM Toolchain (Signavio, Tricentis, WalkMe, LeanIX), Selective Data Transfer option to move their SOLDOC elements, and so much more. Sessions also show cased some of the AI initiatives we have ongoing. We were shown a demo on how development intends to integrate Joule into our Operations use cases in Alerting -> one more way to help customers solve their own problem right in the app without needing to engage Technical Support.
Throughout the three days, each sponsoring partner had a dedicated session where all attendees came together in the main SAP auditorium to listen about their solutions. Of course, there was Q/A at the end of each session for people to ask their questions, but in the case time ran out, each partner had a booth outside the sessions for the duration of the conference. They could showcase their solutions and allow customers to engage in asking further questions/information gathering. SAP staff also manned a booth where customers could seek out information directly with SAP staff.
On the mornings of Tuesday and Wednesday, there were multiple ‘Ask the expert’ sessions. This is where my colleague and I came in during the Selective Data Transfer (SDT) session. Attendees asked us, and others, questions about SDT.
Monday and Tuesday ended with a gathering for all attendees. Monday night, we remained at the Newtown Square facility and enjoyed some finger foods (sliders and appetizers) along with the option of a few beverages. Tuesday night was a little fancier. It was held off-site, closer to the hotels making it convenient to walk ‘home’ afterwards. Drinks and appetizers were served while a band played cover songs and all had further opportunity to meet and build relationships/network. Dinner was later served, while the band continued to perform for us (they were quite good). The menu consisted of 3 stations: Southwest, Italian and ‘American’ (beef/salmon/potatoes). Later dessert was offered, but this attendee ducked out prior to its serving (I, for one, needed no more food!).
Probably my favorite part of the Summit was the final session of Monday and Tuesday where SAP staff came together on-stage for ‘Ask me anything’ type of questioning. The sessions were very engaging and ‘presenters’ were very professional, informed and genuine in answering anything and everything customers threw at them. I was truly impressed by how much they all care about our Cloud ALM customer base and their success.
If you have the chance to attend an ALM Summit, I would certainly advise you take it.
On March 23-26, SAP hosted an ALM Summit in Philadelphia, PA for customers, business partners and SAP employees at the beautiful Newtown Square Offices. A colleague of mine and I had the opportunity to attend. The three-day conference had a great turnout — there were 207 people registered for the event. (We were told that this was a new record and the first conference of its kind since 2022.) Our business partners sponsored the event food and nightly activities. (I wish a big ‘thank you’ to our sponsors partners!)During the different days of the conference, there were multiple tracks people could choose to attend. The tracks accommodated the various attendee levels: new customers who have not yet begun their Cloud ALM conversion, current users who are using portions of Cloud ALM (mainly Operations) and others who are fully adopting the service. The first day had mainly sessions where everyone came together, but day 2 broke out into three tracks: Operations, Implementation and Service sessions and day 3 broke out, again, into three tracks: Operations and Implementation as well as a third option of cross track sessions.Various sessions dealing with “where to start“ on Cloud ALM, availability of fully equipped Operations use cases (move now!), the current and future state of Implementation use cases, Clean Core initiative to ease upgrade processes, explanations of SAP Best Practice/SAP Activate Methodology integration to take advantage of tasks/test cases/etc compiled by SAP which save them substantial effort in implementing/utilizing Cloud ALM functionality, Readiness Check report functionality, the Cloud ALM Toolchain (Signavio, Tricentis, WalkMe, LeanIX), Selective Data Transfer option to move their SOLDOC elements, and so much more. Sessions also show cased some of the AI initiatives we have ongoing. We were shown a demo on how development intends to integrate Joule into our Operations use cases in Alerting -> one more way to help customers solve their own problem right in the app without needing to engage Technical Support.Throughout the three days, each sponsoring partner had a dedicated session where all attendees came together in the main SAP auditorium to listen about their solutions. Of course, there was Q/A at the end of each session for people to ask their questions, but in the case time ran out, each partner had a booth outside the sessions for the duration of the conference. They could showcase their solutions and allow customers to engage in asking further questions/information gathering. SAP staff also manned a booth where customers could seek out information directly with SAP staff.On the mornings of Tuesday and Wednesday, there were multiple ‘Ask the expert’ sessions. This is where my colleague and I came in during the Selective Data Transfer (SDT) session. Attendees asked us, and others, questions about SDT.Monday and Tuesday ended with a gathering for all attendees. Monday night, we remained at the Newtown Square facility and enjoyed some finger foods (sliders and appetizers) along with the option of a few beverages. Tuesday night was a little fancier. It was held off-site, closer to the hotels making it convenient to walk ‘home’ afterwards. Drinks and appetizers were served while a band played cover songs and all had further opportunity to meet and build relationships/network. Dinner was later served, while the band continued to perform for us (they were quite good). The menu consisted of 3 stations: Southwest, Italian and ‘American’ (beef/salmon/potatoes). Later dessert was offered, but this attendee ducked out prior to its serving (I, for one, needed no more food!).Probably my favorite part of the Summit was the final session of Monday and Tuesday where SAP staff came together on-stage for ‘Ask me anything’ type of questioning. The sessions were very engaging and ‘presenters’ were very professional, informed and genuine in answering anything and everything customers threw at them. I was truly impressed by how much they all care about our Cloud ALM customer base and their success.If you have the chance to attend an ALM Summit, I would certainly advise you take it. Read More Technology Blogs by SAP articles
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