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[[{“value”:”At SAP Sapphire 2026, SAP Customer Experience made one thing clear: the era of fragmented, disconnected customer experiences is over.
The new paradigm? Autonomous experiences – delivered through agents and assistants across the entire customer lifecycle, grounded in real operational data.
In this video, Balaji Balasubramanian, President and Chief Product Officer, SAP Customer Experience, explains:
→ The CX paradigm shift SAP announced at SAP Sapphire 2026
→ What’s new in SAP Commerce Cloud for midsize companies
→ Composable commerce, unified payments, and field sales innovations
→ Why connected processes + AI = revenue and loyalty growth
Learn more about Autonomous CX: https://sap.to/6055B8UKHW
#SAPSapphire #CustomerExperience #Joule”}]] Read More SAP
#SAPCHANNEL