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[[{“value”:”In this July edition of the SAP BTP Garage series, we dive into one of the most requested topics from our partners and customers: how to extend and enhance SAP Joule for Consultants using custom knowledge grounding techniques.
Host Gaurav Dey (SAP, Bangalore) is joined by:
Hartmut Straub – AI Rig team, Germany, working directly on customer implementation projects
Yi Hsuan – Product Management team, driving the capabilities behind Joule for Consultants
Cecily Sorenson – Global host of the SAP BTP Garage series
What You’ll Learn:
What Joule for Consultants offers out of the box – Access to SAP’s standard knowledge base to help consultants quickly find relevant answers.
Why custom knowledge grounding matters – Businesses often extend SAP standard functionality (e.g., customizations around purchase orders), and Joule for Consultants can be enhanced to reflect those custom scenarios.
How custom knowledge grounding works – Learn how to link Joule for Consultants to your own data repositories (such as SharePoint), sync the pipeline, and make your custom documents available inside J4C alongside standard SAP knowledge.
Combined responses from multiple sources – See a live example where Joule for Consultants merges answers from both the standard J4C knowledge base and customer-provided documents into a single, unified response with clear source references.
Real Q&A from partners and customers – Including practical scenarios such as querying customized purchase order processes and merging standard + custom knowledge in a single answer.
Key Takeaway:
With custom knowledge grounding, you can tailor Joule for Consultants to your specific business context — bringing your customizations, extensions, and internal documentation into the same intelligent consultant experience.
📺 Explore more Joule for Consultants content:
https://sap.to/6051BEs5FF
📩 Register for the SAP BTP Garage series to receive invites for upcoming sessions:
https://sap.to/6055BEs5Ff
Don’t forget to like, subscribe, and share your topic suggestions for upcoming Garage sessions in the comments!”}]] Read More SAP Community
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