My support bot was 97.6% sure about questions it was never trained to handle.
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Phase 1 left me with an intent classifier that scored 98.9% macro F1 on six customer support intents, and one plan I had written down…

 

 Phase 1 left me with an intent classifier that scored 98.9% macro F1 on six customer support intents, and one plan I had written down…Continue reading on Medium » Read More Python on Medium 

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By ali

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