Provisioning an SAP Cloud Identity Services Tenant via Self-Service Request in SAP for Me
A practical, step-by-step walkthrough of requesting your test or production tenant directly from SAP’s central customer portal — no support ticket required.
🗓️ Updated October 2026⏱️ ~8 min read👤For SAP administrators & S-user holders
SAP Cloud Identity Services is the backbone for authentication, single sign-on, and identity provisioning across your SAP landscape. Before you can configure any of that, you need a tenant. This guide shows you how to request one yourself through SAP for Me — SAP’s central customer portal for managing products, systems, and entitlements.
Before you start: do you already have a tenant? A tenant may already have been created for you automatically as part of a bundle with an SAP cloud solution. Always check first — if a tenant exists and you are one of its administrators, go straight to the Administration Console instead of requesting a new one. New tenants are created only if there are no existing tenants bound to your Customer ID.
For EU Access contracts, pick a tenant located in Europe. Region choice affects performance and compliance.
A target resource group (Flow A)
You’ll select a Path to a resource group during the wizard.
01. Two starting points in SAP for Me
SAP for Me offers two different dashboards from which you can obtain a tenant. Pick the one that matches your scenario:
Dashboard Use it when…
Portfolio & Products The commercial catalog of what you purchased
You want to explicitly request a test or production tenant for integration with SAP-managed cloud ERP applications, Joule, and other supported solutions. The tenant comes with SAP-managed integration configurations. → Flow A
Systems & Provisioning Where you view, request, activate & manage cloud tenants
You’re provisioning an SAP cloud solution and want a tenant bundled with it, preconfigured and in the same region. The tenant is created automatically as part of that request. → Flow B
02. Flow A — Request a tenant from Portfolio & Products
This is the classic self-service “Get Tenant” path. Follow the steps below.
1. Log on to SAP for Me and open the Portfolio & Products dashboard
Sign in at me.sap.com with your S-user ID and password, then open the Portfolio & Products dashboard.
SAP for Me landing page — the Portfolio & Products dashboard.
2. Go to the My Product Packages tab and select the SAP Cloud Identity Services tile
Open the My Product Packages tab, then click the SAP Cloud Identity Services tile to open its details.
Selecting the SAP Cloud Identity Services tile under My Product Packages.
3. Open the Applications tab and choose Start Provisioning
Inside the product, switch to the Applications tab. On the SAP Cloud Identity Services tile, choose Start Provisioning. The Create Solution wizard launches.
The Applications tab — choose “Start Provisioning” to launch the Create Solution wizard.
4. Fill in General Information
In the first step of the wizard, provide the following and then choose Next Step:
Entitlement System — read-only; displays the system ID of SAP Cloud Identity.
Name — a unique name for the solution. Max 63 characters, lowercase letters, numbers, hyphens and periods only; must start and end with a letter or number.
Path — use the Value Help to select a path to a resource group.
Business Type — choose Test or Production.
You can’t rename a solution after you create it. Decide on the name carefully before moving on.
Step 1 — General Information. Entitlement System is pre-filled; you set Name, Path and Business Type.
5. Configure parameters — select a region
In the Configure Parameters step, select the region where the tenant will be hosted, then choose Review.
Step 2 — Configure Parameters. Pick the hosting region for the tenant.
6. Review your entries and choose Finish
On the Review step, double-check everything — especially the Name and Business Type, which can’t be changed later — then choose Finish. Your provisioning request starts immediately.
Step 3 — Review and Finish. The request is submitted the moment you confirm.
7. Track status on the Resources tab until it’s Ready
Provisioning takes a few moments. The solution resource reaches Ready status only when all tenants are successfully provisioned and the integrations are fully established. Monitor progress on the Resources tab. You can find out the tenant address within the detail page.
The Resources tab — watch each resource move from In Progress to Ready.
Done! Once the tenant is provisioned, you can proceed to provision your SAP cloud applications — the new SAP Cloud Identity tenant will be available for selection during that process.
03. Flow B — Get a tenant from Systems & Provisioning (bundled)
Use this flow when you want a tenant bundled with an SAP cloud solution e.g. SAP Cloud ALM. There’s no separate “request tenant” button here — when you provision your application and no SAP Cloud Identity Services tenant is available, one is created automatically when you submit the request.
Step 1 — Open Systems & Provisioning → Provisioning tab
Log on to SAP for Me, open the Systems & Provisioning dashboard, and go to the Provisioning tab.
Step 2 — Choose Start Provisioning for your solution
Under Systems to be Provisioned, choose Start Provisioning for the SAP cloud solution you want to bundle with SAP Cloud Identity Services.
If the button is disabled… automatic tenant creation isn’t available for this case. You must first request a tenant manually in the SAP BTP cockpit, then return to SAP for Me and restart provisioning so the new tenant appears for selection.
Step 3 — Complete the Start New Provisioning Request dialog
Provide the following, then choose Submit:
Field What to enter
Region
The data-center location for the solution tenant. Not available for all applications; may be system-determined by your contract.
Integration with SAP Cloud Identity Services
Select a test or production SAP Cloud Identity tenant. For some apps you can integrate a test application tenant with a productive identity tenant.
Owner of SAP Cloud Identity Services
Own systems (same Customer ID) or Shared systems (a tenant from a different Customer ID shared with your company).
Start New Provisioning Request
Start New Provisioning Request
Region
Europe (Frankfurt)▼
Integration with SAP Cloud Identity Services
ProductionTest▼
Owner of SAP Cloud Identity Services
Own systemsShared systems▼
CancelSubmit
The Start New Provisioning Request dialog — a tenant is auto-created on Submit if none exists.
04. After provisioning & next steps
Activate your tenant. Depending on the path, you may receive an account activation email. Open it, follow the link, set your administrator password, and continue into the Administration Console.
A self-service tenant is not preconfigured. You must configure it for your specific authentication and provisioning scenario (identity sources, SSO, provisioning targets, etc.).
Reuse before you request. For out-of-the-box SSO between SAP cloud solutions, use a single productive tenant wherever possible.
Special cases: multi-region businesses can request additional per-region tenants; each SAP SuccessFactors instance should get its own tenant via the SuccessFactors Upgrade Center.
Products delivered on SAP BTP? Products running on a customer-managed SAP BTP subaccount usually don’t trigger automatic tenant creation — you request the tenant in the SAP BTP cockpit instead. On an SAP-managed subaccount, the tenant is provisioned automatically with the application.
Written as a how-to guide for SAP administrators. UI mockups are illustrative — replace the dashed slots with real screenshots from your environment before publishing.
SAP Cloud Identity Services · How-ToProvisioning an SAP Cloud Identity Services Tenant via Self-Service Request in SAP for MeA practical, step-by-step walkthrough of requesting your test or production tenant directly from SAP’s central customer portal — no support ticket required.🗓️ Updated October 2026 ⏱️ ~8 min read 👤For SAP administrators & S-user holdersSAP Cloud Identity Services is the backbone for authentication, single sign-on, and identity provisioning across your SAP landscape. Before you can configure any of that, you need a tenant. This guide shows you how to request one yourself through SAP for Me — SAP’s central customer portal for managing products, systems, and entitlements.Before you start: do you already have a tenant? A tenant may already have been created for you automatically as part of a bundle with an SAP cloud solution. Always check first — if a tenant exists and you are one of its administrators, go straight to the Administration Console instead of requesting a new one. New tenants are created only if there are no existing tenants bound to your Customer ID.What’s in this guidePrerequisitesTwo starting points in SAP for MeFlow A — Get a tenant from Portfolio & Products (step-by-step)Flow B — Get a tenant from Systems & Provisioning (bundled)After provisioning & next steps00. PrerequisitesWhat you need Details An S-user IDWith your SAP for Me credentials and the appropriate authorizations to request/provision systems for your Customer ID.Confirmed there’s no existing tenantCheck View Assigned Tenants and Administrators. A tenant is reused across SAP cloud solutions — you usually want one productive tenant for out-of-the-box SSO.Know your regionFor EU Access contracts, pick a tenant located in Europe. Region choice affects performance and compliance.A target resource group (Flow A)You’ll select a Path to a resource group during the wizard.01. Two starting points in SAP for MeSAP for Me offers two different dashboards from which you can obtain a tenant. Pick the one that matches your scenario:Dashboard Use it when… Portfolio & ProductsThe commercial catalog of what you purchasedYou want to explicitly request a test or production tenant for integration with SAP-managed cloud ERP applications, Joule, and other supported solutions. The tenant comes with SAP-managed integration configurations. → Flow ASystems & ProvisioningWhere you view, request, activate & manage cloud tenantsYou’re provisioning an SAP cloud solution and want a tenant bundled with it, preconfigured and in the same region. The tenant is created automatically as part of that request. → Flow B02. Flow A — Request a tenant from Portfolio & ProductsThis is the classic self-service “Get Tenant” path. Follow the steps below.1. Log on to SAP for Me and open the Portfolio & Products dashboardSign in at me.sap.com with your S-user ID and password, then open the Portfolio & Products dashboard.SAP for Me landing page — the Portfolio & Products dashboard.2. Go to the My Product Packages tab and select the SAP Cloud Identity Services tileOpen the My Product Packages tab, then click the SAP Cloud Identity Services tile to open its details.Selecting the SAP Cloud Identity Services tile under My Product Packages.3. Open the Applications tab and choose Start ProvisioningInside the product, switch to the Applications tab. On the SAP Cloud Identity Services tile, choose Start Provisioning. The Create Solution wizard launches.The Applications tab — choose “Start Provisioning” to launch the Create Solution wizard.4. Fill in General InformationIn the first step of the wizard, provide the following and then choose Next Step:Entitlement System — read-only; displays the system ID of SAP Cloud Identity.Name — a unique name for the solution. Max 63 characters, lowercase letters, numbers, hyphens and periods only; must start and end with a letter or number.Path — use the Value Help to select a path to a resource group.Business Type — choose Test or Production.You can’t rename a solution after you create it. Decide on the name carefully before moving on.Step 1 — General Information. Entitlement System is pre-filled; you set Name, Path and Business Type.5. Configure parameters — select a regionIn the Configure Parameters step, select the region where the tenant will be hosted, then choose Review.Step 2 — Configure Parameters. Pick the hosting region for the tenant.6. Review your entries and choose FinishOn the Review step, double-check everything — especially the Name and Business Type, which can’t be changed later — then choose Finish. Your provisioning request starts immediately.Step 3 — Review and Finish. The request is submitted the moment you confirm.7. Track status on the Resources tab until it’s ReadyProvisioning takes a few moments. The solution resource reaches Ready status only when all tenants are successfully provisioned and the integrations are fully established. Monitor progress on the Resources tab. You can find out the tenant address within the detail page.The Resources tab — watch each resource move from In Progress to Ready. Done! Once the tenant is provisioned, you can proceed to provision your SAP cloud applications — the new SAP Cloud Identity tenant will be available for selection during that process. 03. Flow B — Get a tenant from Systems & Provisioning (bundled)Use this flow when you want a tenant bundled with an SAP cloud solution e.g. SAP Cloud ALM. There’s no separate “request tenant” button here — when you provision your application and no SAP Cloud Identity Services tenant is available, one is created automatically when you submit the request.Step 1 — Open Systems & Provisioning → Provisioning tabLog on to SAP for Me, open the Systems & Provisioning dashboard, and go to the Provisioning tab.Step 2 — Choose Start Provisioning for your solutionUnder Systems to be Provisioned, choose Start Provisioning for the SAP cloud solution you want to bundle with SAP Cloud Identity Services.If the button is disabled… automatic tenant creation isn’t available for this case. You must first request a tenant manually in the SAP BTP cockpit, then return to SAP for Me and restart provisioning so the new tenant appears for selection.Step 3 — Complete the Start New Provisioning Request dialogProvide the following, then choose Submit:Field What to enter RegionThe data-center location for the solution tenant. Not available for all applications; may be system-determined by your contract.Integration with SAP Cloud Identity ServicesSelect a test or production SAP Cloud Identity tenant. For some apps you can integrate a test application tenant with a productive identity tenant.Owner of SAP Cloud Identity ServicesOwn systems (same Customer ID) or Shared systems (a tenant from a different Customer ID shared with your company).Start New Provisioning RequestStart New Provisioning RequestRegionEurope (Frankfurt)▼Integration with SAP Cloud Identity ServicesProductionTest▼Owner of SAP Cloud Identity ServicesOwn systemsShared systems▼CancelSubmitThe Start New Provisioning Request dialog — a tenant is auto-created on Submit if none exists.04. After provisioning & next stepsActivate your tenant. Depending on the path, you may receive an account activation email. Open it, follow the link, set your administrator password, and continue into the Administration Console.A self-service tenant is not preconfigured. You must configure it for your specific authentication and provisioning scenario (identity sources, SSO, provisioning targets, etc.).Reuse before you request. For out-of-the-box SSO between SAP cloud solutions, use a single productive tenant wherever possible.Special cases: multi-region businesses can request additional per-region tenants; each SAP SuccessFactors instance should get its own tenant via the SuccessFactors Upgrade Center.Products delivered on SAP BTP? Products running on a customer-managed SAP BTP subaccount usually don’t trigger automatic tenant creation — you request the tenant in the SAP BTP cockpit instead. On an SAP-managed subaccount, the tenant is provisioned automatically with the application.Written as a how-to guide for SAP administrators. UI mockups are illustrative — replace the dashed slots with real screenshots from your environment before publishing.Source: SAP Help Portal — Get Your Tenant (SAP Cloud Identity Services). Always confirm against the latest official documentation. Read More Technology Blog Posts by SAP articles
