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[[{“value”:”See what’s new in the Joule Work mobile app, including AI chat, dynamic Spaces, SSO, expanded languages, and more.
SAP Mobile Start is now the Joule Work mobile app, with a new name, a new icon, and the same workflows users already know. In this walkthrough, see what changed in releases 3.0 and 3.1—and how the app supports work across mobile and desktop.
Release 3.0 introduces two experiences. The Joule Work experience, available for SAP Early Adopter Care customers, brings users into a dynamic workspace where they can express what they want to accomplish and let Joule surface insights, automate routine work, and coordinate AI agents across systems. You’ll see Conversations, an AI chat experience with voice support for quick answers and actions, and Spaces, AI-generated workspaces composed in real time around a specific goal.
The video also covers updates to the SAP Build Work Zone experience, including full-screen Joule conversations, Single Sign-On for trusted web applications, and in-app support configuration. Release 3.1 adds more admin control over support settings, six additional languages, pinned Spaces that sync with the web, language switching for external content, and direct access to favorite and recently used workspaces in SAP Build Work Zone, advanced edition, and SAP SuccessFactors Work Zone.
Chapters
00:00 – Intro: Joule Work mobile app 3.0 and 3.1
00:11 – Release 3.0: New name, same experience
00:33 – Two experiences at a glance
01:00 – Joule Work experience
01:45 – Conversations: AI chat and voice
02:00 – Spaces: AI-generated workspaces
02:25 – SAP Build Work Zone experience
03:16 – Single Sign-On for web applications
03:50 – In-app support configuration
04:05 – Release 3.1 updates
04:17 – New languages
04:31 – Pin your Spaces
04:52 – Work Zone language and workspace updates
05:23 – Learn more
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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6054BGuyHg
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