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[[{“value”:”Identify capacity constraints early and adjust schedules before work moves into dispatching.
In this demo, see how workload and capacity planning capabilities in SAP Field Service and Asset Management help planners balance demand and available capacity across asset-centric and service-centric operations. The walkthrough shows how planners can tailor the planning view using filters, saved views, time horizons, and additional controls to analyze demand by work center, region, priority, and activity status.
You’ll also see how dynamic planning cards and charts help highlight available, constrained, or at-risk capacity across planning periods. Using intelligent filtering and natural language queries, planners can quickly expand their analysis, identify weeks that exceed available capacity, and move lower-priority work to periods with more availability. Draft changes and publishing controls help planners review schedule updates before committing them, keeping the planning process transparent and controlled.
Finally, the demo shows how teams can update activity status directly from the chart and navigate to the dispatching board to continue planning at the technician or crew level. With SAP Field Service and Asset Management, schedulers can identify constraints early, adjust with confidence, and move seamlessly from scheduling to workforce optimization.
Explore SAP Field Service and Asset Management:
https://www.sap.com/products/scm/field-service-and-asset-management.html
Chapters:
00:00 – Introduction to workload and capacity planning
00:16 – Filters, saved views, and planning controls
00:33 – Dynamic cards and utilization insights
00:49 – Workload by priority and status
01:11 – Intelligent filtering and capacity constraints
01:30 – Adjusting schedules across planning periods
01:50 – Reviewing draft changes
02:01 – Publishing schedule updates
02:08 – Updating status and moving to dispatching
02:29 – Wrap-up
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About SAP:
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